What White Shark Media Does When Customers Complain



White Shark Media is a digital marketing company that builds campaigns in both Google AdWords and Bing Ads. For small businesses that are relatively new to search engine marketing (SEM), or have used it but aren’t seeing their ads generate the traffic they need, White Shark Media can solve their problems and get them to the top of the search ad rankings. The company has been in business since 2011 and is a certified Google Small Business Partner as well as a certified Microsoft Bing Ads reseller. White Shark Media has built up their credibility over the few years they’ve been running and have done so through listening and making changes when customers complain.


Common customer complaints have included not being able to keep track of AdWords campaigns once they’ve hired White Shark Media. That problem has been resolved through monthly meetings hosted at GoToMeeting.com and having a contact person who can be reached 24/7. Other customers have said they don’t like starting new Google AdWords campaigns in a new account that’s created when they signup with a White Shark Media plan. So White Shark Media now allows customers to keep existing accounts that are doing well.


White Shark Media has several other analytics and advertising services, and if you choose you can even signup for their triton website. They also have a free evaluation that you can signup for by going to the website and filling in the contact information form. The evaluation doesn’t obligate you to hire White Shark Media, it just gives them an opportunity to show you how they can meet your needs.